At w111, your privacy is not just a policy on paper — it is a genuine commitment we uphold every day. Find out exactly how we collect, use, and protect your personal data as a member of Malaysia's trusted digital entertainment platform.
The core principles guiding how w111 handles the personal data of every Malaysian member
All personal data and financial transactions on w111 are protected with 256-bit SSL encryption — the same level of security used by leading Malaysian banks such as Maybank and CIMB. Every byte of data transmitted between your device and w111's servers is completely unreadable to any outside party.
W111 has never and will never sell, lend, or trade members' personal data to any third party for commercial purposes. Your information is collected solely for the purposes of operating the platform and improving the user experience — not to be turned into a tradeable commodity.
As a w111 member, you have full rights to access, correct, download, or request the deletion of your personal data at any time. All personal data requests are processed within 14 working days via email at support@w111.fun, with no additional charges.
W111's Privacy Policy is drafted and updated in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). This means you are protected under enforceable Malaysian data protection law, and w111 is legally accountable for handling your data properly.
W111 uses cookies to enhance the user experience and ensure the platform functions smoothly. You can manage your cookie preferences through your browser settings at any time. We do not use cookies for third-party advertising or cross-site tracking.
W111 retains your personal data only for as long as necessary to fulfil the purposes set out in this policy – or as required by Malaysian law. Data that is no longer needed will be securely deleted or anonymised in accordance with standard data disposal procedures.
This Privacy Policy ("Policy") describes how w111 – a digital entertainment platform operating under the domain w111.fun – collects, processes, stores, uses and protects your personal data as a member or visitor of our platform.
This policy is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to all registered members, users accessing the platform without an account, and any individual who interacts with w111's services in any form — whether through our website, mobile app, or customer support channels.
By using the w111 platform, you consent to the handling of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your account and data.
W111 is the data controller for all personal data collected through this platform. This means w111 is fully responsible for determining how and why your data is processed, and for ensuring that all processing is carried out in accordance with applicable Malaysian law.
W111 collects your personal data through several different channels. Below is a full overview of the types of data we collect and how it is gathered:
| Data Type | Example | How It Is Collected |
|---|---|---|
| Identity Data | Full name, MyKad/Passport number, date of birth | Account registration & KYC |
| Contact Data | Phone number, email address | Account registration |
| Financial Data | Deposit/withdrawal records, payment methods used | Platform transactions |
| Gaming Data | Game history, bets, winnings, active hours | Platform activity |
| Technical Data | IP address, device type, browser, operating system | Collected automatically during use |
| Communication Data | Customer support conversation records, emails | Support Interactions |
W111 does not collect sensitive personal data such as health information, political affiliations, or religious beliefs, unless specifically required by applicable Malaysian law.
Important note: w111 does not store your bank card details, full bank account numbers, or banking passwords. All financial transactions are processed through licensed, secure third-party payment gateways — we receive only transaction confirmations, not your full financial details.
W111 uses the personal data it collects solely for legitimate purposes that are necessary for the safe and efficient operation of the platform. The following outlines the specific purposes for which your data is used:
If you wish to stop receiving marketing communications from w111, you may unsubscribe at any time by clicking the "Unsubscribe" link in any marketing email you receive, or by contacting support@w111.fun. Opting out of marketing communications will not affect important account and transaction-related messages.
W111 does not sell, lend, or trade members' personal data to any third party for commercial purposes. However, in the course of normal platform operations, w111 may share your personal data with the following limited categories of third parties — and only to the extent necessary:
Every third party that receives data from w111 is bound by a legally enforceable data protection agreement. They may only use the data received for purposes specified by w111 and are not permitted to use it for any other purpose without written consent from w111.
W111 applies multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, breaches, destruction, or alteration:
While w111 takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. If you suspect your account has been compromised, please contact w111 customer support immediately via live chat or email at support@w111.fun for prompt protective action.
W111 uses cookies and similar tracking technologies to enhance your experience on the platform. Below is an explanation of the types of cookies we use:
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of the w111 platform. w111 does not use cookies for third-party advertising or cross-site retargeting.
W111 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by Malaysian law. The following are the data retention guidelines we follow:
Once the retention period expires, personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have legally protected rights regarding your personal data at w111:
You have the right to request a copy of all personal data w111 holds about you. Requests will be processed within 14 working days.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data when it is no longer required, subject to any legal data retention obligations.
You may request that w111 restrict the way your data is processed under certain circumstances provided for under the PDPA.
You may object to the processing of your personal data for direct marketing or profiling purposes at any time.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.
To exercise any of the rights above, please contact w111's Data Privacy Officer by email at support@w111.fun, clearly stating your request. Include your full name and account number to help us process it faster. All valid requests will be handled within 14 working days.
The w111 platform is intended exclusively for individuals aged 18 and above. w111 does not knowingly collect personal data from anyone under the age of 18.
If we find that personal data has been collected from individuals under the age of 18 without proper age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who become aware that their underage child has registered with w111 are urged to contact support@w111.fun promptly so that appropriate action can be taken.
w111 uses a Know Your Customer (KYC) process, including identity document verification, to confirm members' ages. This procedure is part of our commitment to responsible gaming and the protection of minors.
W111 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. The "Updated" date at the top of this page reflects the date of the most recent version.
For significant changes to how we handle your personal data, we will endeavour to notify you via your registered email or an in-platform notification before the changes take effect. Your continued use of the w111 platform after any changes are published will be taken as your acceptance of the updated Privacy Policy.
We encourage you to check this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how w111 handles your personal data, please reach out to us through the following channels:
Support@w111.fun
Include "Privacy Request" in the email subject line. Responses within 14 working days.
Available 24/7 within the w111 platform. Average response time under 3 minutes for general enquiries.
In today's digital world, data privacy is a growing concern for Malaysians. As more of our daily activities – from banking and shopping to entertainment – move online, questions about who holds our data, how it is used and how well it is protected are entirely valid and deserve clear answers. At w111, we take a different approach from many other platforms – we write our Privacy Policy in plain language that anyone can genuinely understand, not in confusing legal jargon.
When you register an account at w111 using your Malaysian phone number and email address, that information is used for one primary purpose: to allow you to log in securely and enjoy our platform. When you make a deposit via Touch 'n Go eWallet, GrabPay, or FPX, we only receive confirmation that the transaction was successful — we do not store your bank account number, your e-wallet password, or any other sensitive financial details. All of that is handled by licensed payment gateways that maintain their own strict security standards.
Your game history — which slots you played, which Baccarat tables you sat at, which Malaysia Super League football bets you placed — is stored not for any alarming purpose, but to enable our customer support team to assist you effectively when needed, and to fulfil the legal compliance obligations set out in Malaysia. This gameplay data is also used in our responsible gaming programme to identify patterns that may warrant attention — and if you have ever reached out to us with concerns about your playing habits, our team will use this data to provide relevant, personalised recommendations rather than generic ones.
One thing we want to make absolutely clear: w111 has never and will never sell your data to third parties for advertising or commercial purposes. You will not start receiving marketing calls from unknown companies after registering with w111. You will not receive spam emails from other parties. Your data belongs to you — we hold it in trust for as long as you remain a member of our platform.
As a Malaysian user, you are also protected by the Personal Data Protection Act 2010 (PDPA) – Malaysia's data protection law, which gives you the right to access, correct and request the deletion of your personal data. w111 fully complies with the PDPA, and we welcome any data-related requests from our members. If you'd like to know what data we hold about you, simply send an email to support@w111.fun and we'll provide a full report within 14 business days – no fees, no complicated procedures.
A word on cookies — we know the term makes many people uneasy. The cookies we use are primarily to keep your gaming session running smoothly and securely. Without session cookies, you'd be logged out every few minutes, which would make for a frustrating experience. The analytics cookies we use help us understand which parts of the platform members enjoy most, so we can keep improving them. We do not use cookies to track you across other websites or to sell your behavioural profile to advertisers.
Ultimately, privacy is not just a policy document tucked away at the bottom of a website — it reflects the true values of an organisation. At w111, we believe the trust of over 310,000 active Malaysian members who have chosen our platform as their digital entertainment destination is a responsibility we cannot take lightly. Every data-related decision we make starts with the same question: is this the best and safest outcome for our members? As long as the answer is yes, we will continue. And if it is not, we will change.
If you have any questions about how w111 handles your personal data, or wish to exercise your rights under the Malaysia PDPA, please contact us at support@w111.fun. For information relating to platform usage terms, please refer to w111 Terms & Conditions us.
Answers to the most common questions asked by Malaysian members regarding privacy and data protection at w111
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